Privacy Policy

cgt77 is committed to maintaining the highest standard of data privacy for every player on our platform. We understand that trust is the foundation of any online experience — especially in online gaming and sports betting — and we treat your personal information with the care and discretion it deserves. This policy covers all services offered under the cgt77 brand, including cricket betting, live casino, slots, crash games, and fishing games available to players in Bangladesh.

This Privacy Policy applies to all users who visit, register, or interact with cgt77 from Bangladesh and other jurisdictions. We encourage you to read this document carefully and contact us with any questions before submitting your personal data. We may update this policy from time to time; the most current version is always available on this page.

1. Information We Collect

cgt77 collects information in two broad categories: information you provide directly to us, and information collected automatically when you use our platform. We collect only the data that is necessary to provide and improve our services to players in Bangladesh.

Information You Provide

When you register an account, make a deposit, request a withdrawal, or contact our support team, you may provide the following types of information:

• Full name and date of birth (for age verification — players must be 21+)
• Email address and mobile phone number
• Mailing address (city/district level, e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
• Government-issued identification documents submitted during KYC verification
• Payment account details (e.g. bKash, Nagad, Rocket, Upay mobile wallet numbers, Dutch-Bangla Bank, City Bank account references)

Information Collected Automatically

When you browse or use the cgt77 platform, certain technical information is collected automatically by our systems and third-party analytics tools:

• IP address and approximate geographic location (country and city level)
• Device type, operating system, and browser information
• Pages visited, session duration, click paths, and game activity logs
• Referral source and marketing campaign identifiers (UTM parameters)

2. How We Use Your Information

cgt77 uses the personal data we collect for the following legitimate purposes only. We never use your data in ways that go beyond the scope of normal platform operations and player relationship management:

• Account creation, authentication, and identity verification (KYC) to ensure all players are 21 years of age or older
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported Bangladeshi payment channels
• Providing customer support and responding to account queries, disputes, or technical issues
• Sending account notifications, transactional alerts, and promotional communications about bonuses, cricket betting events, and new game launches — only to players who have opted in
• Fraud detection, anti-money-laundering (AML) compliance, and responsible gaming monitoring to protect both our platform and our players
• Improving platform performance, personalizing game recommendations, and conducting internal analytics to enhance the user experience for players in Dhaka, Chittagong, Sylhet, and across Bangladesh

We process your data on the basis of contract performance (to run your account and process payments), legal obligation (KYC and AML requirements), and legitimate interests (fraud prevention and platform improvement). We will never use your data for automated decision-making that produces legal or similarly significant effects without your explicit consent.

3. Payment & Financial Data

cgt77 takes the handling of financial data extremely seriously. All payment transactions processed through our platform — including deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and Islami Bank — are handled through secure, encrypted payment gateways. We do not store full card numbers, CVV codes, or complete mobile banking PINs on our servers.

Transaction records, including the amount, date, currency (BDT), and payment method used, are retained as part of your account history for accounting, fraud prevention, and dispute resolution purposes. These records are kept for the minimum period required under applicable financial regulations.

If you believe there has been any unauthorized transaction on your cgt77 account, please contact our support team immediately at [email protected]. Do not share your mobile banking PIN, OTP, or account password with anyone — including cgt77 staff.

4. Cookies & Tracking Technologies

cgt77 uses cookies and similar tracking technologies to improve your browsing experience, analyze platform traffic, and personalize content. A cookie is a small text file stored on your device when you visit our website. You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

Types of Cookies We Use

• Essential Cookies — required for platform functionality such as keeping you logged in during a session and remembering your language preference
• Analytics Cookies — help us understand how players interact with cgt77 features, including cricket betting pages, slots, and crash games, so we can identify improvements
• Marketing Cookies — used to measure the effectiveness of promotional campaigns and deliver relevant bonus offers to opted-in players

You may configure your browser to refuse all cookies or to indicate when a cookie is being set. Please note that if you disable essential cookies, certain features of the cgt77 platform — including account login and game sessions — may not function correctly. For detailed cookie management instructions for Chrome, Firefox, or Safari, please refer to your browser's help documentation.

5. Data Sharing & Disclosure

cgt77 does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your data only in the following limited and clearly defined circumstances:

• Service Providers — trusted third-party vendors who assist with payment processing (e.g. bKash, Nagad gateway operators), identity verification, fraud detection, customer support tools, and analytics. These providers are contractually bound to use your data solely for the services they deliver to cgt77 and to maintain strict confidentiality.
• Legal & Regulatory Compliance — we may disclose your information to government authorities, law enforcement agencies, or regulatory bodies when required by applicable law, court order, or to protect the rights and safety of cgt77 and its users
• Business Transfers — in the event of a merger, acquisition, or sale of assets involving cgt77, your data may be transferred to the acquiring entity, subject to the same or equivalent privacy protections as described in this policy
• With Your Consent — in any other circumstances where you have explicitly authorised us to share your information with a named third party for a specific, stated purpose

We require all third-party service providers to implement appropriate technical and organizational security measures when handling cgt77 user data. We do not permit them to use your personal information for their own marketing or commercial activities beyond the scope of the services they provide to us.

6. Data Retention

cgt77 retains your personal data for as long as your account remains active or as required to fulfill the purposes described in this Privacy Policy. When an account is closed, we will retain data for a minimum period as necessary to comply with our legal obligations (including AML regulations and financial record-keeping requirements), resolve any outstanding disputes, and enforce our agreements.

Automatically collected technical data (such as IP logs and session metadata) is typically deleted or anonymized within 13 months of collection. Marketing communication preferences are stored for as long as your account is active; you may unsubscribe at any time. If you have a question about the specific retention period for a category of your data, please contact us at [email protected].

7. Your Rights & Choices

cgt77 respects your right to control your personal data. Subject to applicable law, you have the following rights with respect to the personal information we hold about you:

• Right of Access — request a copy of the personal data cgt77 holds about you, including your account profile, transaction history, and communication records
• Right of Rectification — request correction of any inaccurate or incomplete personal information held in your account
• Right to Erasure — request deletion of your personal data in circumstances where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations
• Right to Restrict Processing — request that we limit the use of your data in certain circumstances, for example if you contest the accuracy of data we hold
• Right to Withdraw Consent — where processing is based on your consent (e.g. marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact our Data Privacy team at [email protected] with the subject line 'Privacy Request' and a description of your request. We will acknowledge your request within5 business days and aim to resolve it within 30 days, in accordance with applicable data protection standards.

8. Data Security

cgt77 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure hashed storage of account passwords, restricted access controls for internal staff, regular security audits, and server-side firewalls. All data is processed on servers that meet recognized security standards.

While we take every reasonable precaution to safeguard your information, no method of electronic transmission or storage is 100% secure. In the unlikely event of a data breach that affects your personal data, cgt77 will notify affected users promptly and take all necessary steps to contain the breach and prevent further unauthorized access. We strongly recommend that you use a unique, strong password for your cgt77 account and never share your login credentials with anyone.

9. Protection of Minors

cgt77 is strictly an adult gaming and sports betting platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from individuals under the age of 21. All users must complete age verification as part of the KYC process before any deposit or wagering activity is permitted.

If we discover that personal data has been inadvertently collected from a user who is under 21 years of age, we will immediately delete that data and close the associated account without notice. If you are a parent or guardian and believe that a minor has registered on cgt77, please contact us immediately at [email protected] so we can investigate and take appropriate action.

10. Third-Party Links & Services

The cgt77 platform may reference or display content from third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate their own privacy policies and data handling practices, which are independent of cgt77. We are not responsible for the privacy practices of third-party game studios or payment gateway operators. We encourage you to review the privacy policy of any third-party service before providing your personal data to them. cgt77 does not control and is not liable for the content or data practices of any external service.

11. Changes to This Privacy Policy

cgt77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. The updated policy will take effect immediately upon posting.

Your continued use of the cgt77 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using our services and may request account closure by contacting our support team. We recommend reviewing this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way cgt77 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing privacy-related enquiries transparently and promptly, in accordance with our obligations under applicable data protection principles.

Email us at: [email protected]